REFUND POLICY
1.Cancellation Period: Guests are eligible for a full refund if they cancel their reservation at least 7 days prior to the scheduled arrival date. Cancellations made less than 3 days before the check-in date are non-refundable.
2. Guests who cancel their booking between 7 days and 3 days before the check-in date will receive a 50% refund of their payment.
3. No-Show Policy: In the event of a no-show (failure to arrive without prior cancellation), the full amount of the reservation will be charged.
4. Special Circumstances: In cases of unforeseen circumstances such as natural disasters, flight cancellations, or other emergencies, we may offer flexibility with our refund policy. Please contact us directly to discuss your situation.
5. Modification Policy: Guests may request modifications to their reservation, subject to availability and any applicable rate differences. Modifications made within 1 days of the arrival date may be subject to additional charges.
6. Contact Information: For any questions or concerns regarding cancellations, refunds, or modifications, please contact our reservations team at +94112188088.